Cookies Policy

Last updated:

October 1st, 2026

Table of contents

The present policy is established by Wiggli SA, situated at 2 Boulevard de la Woluwe, 1150 Brussels, Belgium registered in the Companies Database under the number 0678.483.029 (hereafter called “Wiggli”, “we” or “us”).

Wiggli is committed to ensuring that your privacy is protected and aims to be as transparent as possible regarding information it collects when you visit and use our websites, mobile site, or mobile app, including through the use of cookies.

This policy explains Wiggli’s use of cookies on the wiggli.io and wigglers.io websites and related mobile sites, mobile apps, and other Wiggli-related websites. It also explains what cookies are, the different types of cookies used, how you can control their impact on you, change or delete them.

If you have any further questions, please contact us using the contact information set out in the “How to contact us” section below.

1. What is a cookie?

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website.

On the website, Wiggli uses the following cookies:

  1. Essential or Strictly necessary cookies: these cookies are essential for the operation of the website, allowing good communication and intended to facilitate navigation, to enable a user to move around and to use a website's features. These essential cookies are always enabled because the website will not work properly without them. They include, for example, cookies that enable access to secure areas of the website or support core functionality necessary for its proper operation (such as maintaining session integrity or remembering basic settings). You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of the website.
  2. Analytical or performance cookies: these cookies make it possible to recognize and count the number of visitors and to see their browsing behaviour when they visit the website. This helps us improve the way the website works, for example by ensuring that users are finding what they are looking for easily.
  3. Functional cookies: these cookies allow the activation of specific features on the website in order to improve the usability and experience of you, in particular by remembering your choice of preferences. These cookies are used to recognise you when you return to the website, enabling us to personalise content for you and remember your preferences (for example, your choice of language or region).
  4. Targeting cookies: These cookies record your visit to the website, the pages you have visited and the links you have followed. We use this information to make the website and the advertising displayed on it more relevant to your interests.

2. Email Cookies

We may set cookies within emails we send to you (if you have consented to receiving emails from us). These cookies are used to track how often our emails are opened and clicked on by our customers. You can manage email cookies in the same way as website cookies, as explained in the section “Consent to use cookies and Managing settings” below.

3. Consent to use cookies and Managing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. When you first visit our website, or after clearing your cookies, a cookie banner will be displayed allowing you to give your consent and manage your cookie preferences. Once your initial preferences have been set, you can review, modify, or withdraw your consent at any time through the cookie widget located in the bottom-left corner of the website.

You may also withdraw your consent to the use of cookies at any time by changing your browser settings to delete or block cookies from this website. Most browsers allow you to manage cookies through their settings or preferences. It may be necessary to refresh the page for the updated settings to take effect. Please note that restricting or disabling certain cookies may affect the functionality and performance of the website.

You can also schedule your browser to send you a notification when you receive a cookie and decide whether to accept it. If you want to block and/or manage certain cookies, you can do so by following the link linked to your browser:

  1. Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
  2. Chrome: https://support.google.com/accounts/answer/61416?hl=en
  3. Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
  4. Safari: http://support.apple.com/kb/PH5042

4. Our use of cookies

Provider / Domain Cookie Name Purpose Is Essential? Retention Period
calendly.com cal_anonymous_id Appointment booking interaction tracking. Yes, necessary for the site to function 2 years
calendly.com country Visitor country detection for scheduling. Yes, necessary for the site to function Session
calendly.com ajs_anonymous_id Booking workflow navigation tracking. Yes, necessary for the site to function 1 year
calendly.com _cache Cached preferences for fast page loading. Yes, necessary for the site to function Persistent
calendly.com _ab Bot detection during scheduling. Yes, necessary for the site to function Session
calendly.com _mf Booking and payment fraud prevention. Yes, necessary for the site to function Session
Cloudflare __cf_bm Malicious traffic mitigation and site security. Yes, necessary for the site to function 30 minutes
Datadog _dd_s Application performance and error monitoring. Yes, necessary for the site to function 15 minutes
Google rc::a Bot detection and behavioral risk scoring. Yes, necessary for the site to function Persistent
Google rc::c Bot challenge verification for forms. Yes, necessary for the site to function Session
Google id Personalized advertising and conversion measurement. Used for Marketing, consent required 2 months
Google Analytics _gcl_ls Website traffic analysis. Used for Marketing, consent required 90 days
Sprig sprig.anon.env.vid.map In-app survey targeting across sessions. Yes, necessary for the site to function Persistent
Sprig userleap.ids Survey engagement and feedback history tracking. Yes, necessary for the site to function Persistent
Sprig sprig.disableReplayRecording Session recording opt-out preference. Yes, necessary for the site to function Persistent
Stripe __stripe_mid Payment fraud prevention and device verification. Yes, necessary for the site to function 1 year
Stripe __stripe_sid Secure checkout session and fraud prevention. Yes, necessary for the site to function 30 minutes
Vimeo PLAYER_PICOX_SAMPLING_SEED Video player analytics and playback statistics. Yes, necessary for the site to function Persistent
Vimeo sync_active Video player preferences and settings. Yes, necessary for the site to function Persistent
Vimeo LOCAL_STORAGE_ID_VIMEO_PLAYER Video player state and session preferences. Yes, necessary for the site to function Persistent
Vimeo LOCAL_STORAGE_ID_PICOX_ID Video session tracking for analytics. Yes, necessary for the site to function Persistent

5. Third Party Cookies

Some cookies on our website are placed by third parties. These third parties may include, for example, analytics providers, advertising networks, social media platforms, or embedded content providers.

Third party advertisers and other organisations may also use their own cookies or other technologies to collect information about the content of our website and/or the advertisements you have clicked on.

This information may be used by them to serve advertisements which they believe are most likely to be of interest to you based on content you have viewed. Third party advertisers may also use this information to measure the effectiveness of their advertisements.

We do not have access or control over the cookies placed on our website by third parties. Furthermore, use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each of our third parties. To disable or reject third party cookies you must go to the relevant third party's website.

6. How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

You can find out more information about cookies and how to disable them by visiting the following information websites:

  1. allaboutcookies.org
  2. yourchoicesonline.eu
  3. networkadvertising.org

7. How to contact us

If you have any questions about this cookie policy or the information we hold about you, please contact us by sending an email to support@wiggli.io, write to Wiggli SA – Data Protection, 2 Boulevard de la Woluwe, 1150 Brussels, Belgium or call +32 2 899 27 27.

8. Changes to this policy

This policy was published on June 19, 2025 and last updated on October 1st, 2026.

We may change this policy from time to time, when we do we will inform you via this page.