Ruben is responsible for all product activities and has a central role by forming a bridge between the development team and customers. He takes care of the roadmap, go-to-market activities and is actively involved in pre-sales.

Stijn is responsible for all development activities and professional services around Ideal Systems’s contact center solutions.

He ensures that the tasks of the development team go smoothly, and is also participating in the product development on a daily basis.

Serena is a highly organized and proactive Office Manager to oversee daily operations and ensure a smooth and efficient office environment. She is responsible for managing administrative tasks, coordinating office activities, supervising support staff, and maintaining office supplies. She has strong communication skills, attention to detail, and her ability to multitask is essential. Serena also assists in budgeting and financial reporting, ensuring compliance with company policies and procedures.

Lars is a JavaScript developer with a focus on building mobile applications that combine functionality with clean, user-friendly design. With just over a year of experience in the field, he is dedicated to enhancing app performance and usability, ensuring a seamless experience for users across devices. Beyond development, he also plays an active role in customer support, helping to address and resolve any technical issues or inquiries. This hands-on involvement with both the development and support sides of the app allows for a deeper understanding of user needs and continuous improvements to the overall product.