Main Objective:
The IT Manager oversees the development, maintenance, and support of the client’s applications (UL3 and Alice). The role involves leading a team of developers, analysts, and support staff to deliver high-performing and efficient software solutions that meet business needs while ensuring system availability. Collaboration with various departments and team leadership are key aspects of this position.

Key Responsibilities:

1. Team Management (+- 15 people):
2. • Lead, mentor, and motivate an international team of developers, business analysts, and support staff.
   • Oversee daily team operations, ensuring timely delivery of new features, updates, and maintenance tasks.
   • Conduct regular team meetings, performance reviews, and career development discussions.
   • Implement standards and innovative working methods.
2. Project Support:
3. • Plan, prioritize, and manage project schedules and resources for life insurance contract management applications.
   • Collaborate with stakeholders to define requirements, project scope, and plans.
   • Ensure projects are delivered on time, within scope, and budget.
   • Propose and define IT projects to automate and optimize contract management applications.
3. Technical Supervision:
4. • Provide technical guidance for the design, development, and implementation of solutions.
   • Oversee the integration of contract management systems with other company applications.
   • Ensure system stability, security, and performance.
4. Cross-Department Collaboration:
5. • Act as the liaison between IT and business units to ensure effective communication.
   • Identify opportunities to enhance processes and systems to meet business objectives.
5. Vendor Management:
6. • Manage relationships with third-party providers of contract management solutions and services.
   • Oversee roadmaps and associated budgets for project portfolios and support activities.
   • Ensure compliance with contracts and SLAs.
6. Risk and Compliance:
7. • Ensure contract management applications comply with regulatory requirements and company governance policies.
   • Mitigate risks related to system availability, data security, and user access.
   • Work with governance teams to ensure compliance with data protection regulations.

1. Experience:
2. • 5+ years in IT, including at least 2 years in a leadership or supervisory role.
   • Proven success in software development and implementation.
   • Experience in insurance and contract management processes is a plus.
2. Technical Skills:
3. • Expertise in software development practices.
   • Experience with DevOps and Agile methodologies.
   • Knowledge of data protection regulations (e.g., GDPR).
   • Familiarity with SAP, SAS, and project management methodologies is an asset.
   • Knowledge of Software Development Life Cycle.
3. Interpersonal Skills:
4. • Strong leadership to motivate teams and deliver results.
   • Excellent problem-solving abilities.
   • Precise documentation and data management skills.
   • Outstanding written and verbal communication skills for interacting with internal and external stakeholders.
4. Education:
5. • Bachelor's or Master's degree in Computer Science, IT, or a related field.