Role Overview: This position is responsible for supporting sales initiatives by delivering comprehensive technical expertise throughout the presales process.

• Collaborate with sales teams to develop technical deliverables, including solution designs, proposals, and demo environments for client engagements.
• Create detailed technical design documents, architecture diagrams, and solution blueprints to clearly represent proposed software solutions.
• Draft high-quality, technically accurate responses to RFPs and RFIs, ensuring alignment with client requirements and our capabilities.
• Build and maintain demo scripts, sample datasets, and backend environments to support product demonstrations and presales evaluations.
• Translate customer requirements into scalable, customized technical solutions that align with our client software portfolio and enterprise IT environments.
• Provide technical support during proof-of-concept phases and early-stage project discussions, addressing both technical and integration aspects.
• Stay current on product updates, integration abilities, and new features, ensuring solutions are accurately positioned and communicated.

Expected Skills and Background:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline.
• 3–5 years of professional experience in technical presales support, solutions engineering, or software technical consulting.
• Proficiency in solution selling, technical sales training, proposal writing, APIs and integration, and delivering engaging product demonstrations.
• Experience with basic to intermediate software development (scripting, APIs), technical documentation, and modern backend technologies.
• Ability to clearly explain technical concepts to both technical and non-technical stakeholders.
• Fluency in English required; working knowledge of Russian considered an asset.

We are looking for candidates who thrive at the intersection of technology and customer engagement. The ideal person excels in a consultative presales environment and enjoys bridging the gap between technical solutions and business needs. Adaptable and highly collaborative, this individual is comfortable working closely with sales teams and technical stakeholders to deliver precise, compelling technical solutions.

• Analytical Thinker: Able to quickly assess customer requirements and craft scalable, tailored solutions based on a strong foundation in software engineering and systems design.
• Effective Communicator: Possesses excellent communication skills, with the ability to articulate complex technical concepts in a clear, relatable way to non-technical audiences. Fluency in English is essential, and conversational Russian is valued.
• Technical Expertise: Brings a solid background in software development, API integrations, and an understanding of modern backend technologies. Experience with security, analytics, or mission-critical applications is a plus.
• Presales Mindset: Demonstrates proven experience supporting presales activities through solution design, high-quality documentation, demos, and proposal writing. Comfortable owning the technical narrative during proposal and proof-of-concept stages.
• Organized & Detail-Oriented: Manages multiple priorities efficiently, maintains meticulous documentation, and ensures the accuracy of technical content in every deliverable.
• Customer-Focused & Proactive: Approaches challenges with a solution-oriented attitude, stays up-to-date with product developments, and is motivated to provide exceptional support during the pre- and post-sales phases.

This role suits someone with a degree in Computer Science, Software Engineering, Information Systems, or a similar field who is passionate about solution selling and technical sales. The right candidate demonstrates initiative, thrives in a fast-paced environment, and is driven to deliver results that lead to customer success.