IT
Harensesteenweg, Vilvoorde, België
+ 1Harensesteenweg 232, Vilvoorde, Belgium
0 - 50 employees
Empowering our
customers businesses
with innovative solutions,
seamless integration,
and exceptional support
for lasting success!
Peter has been CEO of Ideal Systems for over 27 years. With over three decades of hands-on experience in the dynamic realm of designing, architecting, and engineering customer contact management systems, Peter leads a dedicated team of skilled professionals and ensures they are committed to excellence in every aspect of their work. Under his leadership, they develop solutions that not only meet industry standards but also exceed them, providing customers with a competitive edge in todayu2019s rapidly changing business landscape.
Peter views the team as more than just colleagues; they are partners in the success stories of their clients. He continually strives to deliver solutions that redefine the standards of customer contact management. With an unwavering commitment to innovation and a strong focus on excellence, Peter is ready to transform the way businesses engage with their customers.
Ruben is responsible for all product activities and has a central role by forming a bridge between the development team and customers. He takes care of the roadmap, go-to-market activities and is actively involved in pre-sales.nttttt
Stijn is responsible for all development activities and professional services around Ideal Systemsu2019s contact center solutions.
He ensures that the tasks of the development team go smoothly, and is also participating in the product development on a daily basis.
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Serena is a highly organized and proactive Office Manager to oversee daily operations and ensure a smooth and efficient office environment. She is responsible for managing administrative tasks, coordinating office activities, supervising support staff, and maintaining office supplies. She has strong communication skills, attention to detail, and her ability to multitask is essential. Serena also assists in budgeting and financial reporting, ensuring compliance with company policies and procedures.nttttt
Lars is a JavaScript developer with a focus on building mobile applications that combine functionality with clean, user-friendly design. With just over a year of experience in the field, he is dedicated to enhancing app performance and usability, ensuring a seamless experience for users across devices. Beyond development, he also plays an active role in customer support, helping to address and resolve any technical issues or inquiries. This hands-on involvement with both the development and support sides of the app allows for a deeper understanding of user needs and continuous improvements to the overall product.nttttt
Our office, located at Harensesteenweg 232 in Vilvoorde, offers a modern and dynamic workspace designed to foster collaboration and innovation. Developers work in a spacious, open-plan environment, benefiting from an abundance of natural light that fills the entire office, creating an inspiring atmosphere. When the sun shines, our team enjoys an outdoor area, perfect for lunches or breaks in a relaxing green space. At Ideal Systems, we prioritize comfort, creativity, and productivity in a setting that supports both individual focus and teamwork. nttttt
Mobile Office for Genesys Cloud is the Mobile App that allows you to handle all types of Genesys interactions directly on your phone in a secure manner. It serves as a valuable extension to your desktop version of Genesys Cloud for your mobile workforce, following the same settings, ACD routing, queue setup, and admin settings as your desktop version.
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Mobile Connect for Amazon Connect is the Mobile App that allows you to handle Amazon
Connect interactions directly on your phone in a secure manner. It serves as a valuable extension
to your desktop version of Amazon Connect for your mobile workforce.
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